Customer Care

Real help for true-to-size footwear

Send your foot measurements for a recommendation within four hours, or visit our Portland storefront for in-person fittings and complimentary leather conditioning.

4 hrs

average reply time

Wed-Sun

storefront hours

Instant

exchange labels

Get in touch

We are here to assist your step

Whether you need guidance on tumbled leather break-in times, instant prepaid return labels, or local store hours, drop us a note below.

View Sizing Guide

Looking for measurements or return instructions?

Review our detailed fit guide or generate a self-service return label in seconds.